Website + search
A 38-page search and conversion foundation organized by claim type and service area.
Case Study — Insurance Adjusting
What began as a website rebuild became a connected growth and operations system. We rebuilt the website and CRM, connected the CLATUS claims platform, and added In-Market Audiences to support expansion into multiple states.
Sales On Demand rebuilt the systems behind Copper State Adjusting's growth. The work includes a 38-page Astro website, technical search infrastructure, a rebuilt CRM, the CLATUS claims platform, and In-Market Audiences for expansion beyond Arizona.
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A 38-page search and conversion foundation organized by claim type and service area.
A rebuilt sales process for capturing, organizing, and advancing new opportunities.
Custom claims software that takes over after the sales handoff and manages the claim lifecycle.
Audience activation now supports expansion into multiple states and new territories.
The Migration
Public adjusters win on two things: credibility and local visibility. The previous site had neither in a form Google could act on. Service areas were buried in paragraphs. Claim types weren't separated into indexable pages. There was no schema telling Google this was a licensed contractor for insurance claims in Arizona.
The migration to Astro 6 wasn't just a framework switch — it was a content restructure. We mapped every service and geographic coverage area into its own URL, created a claim-type hierarchy (hail damage, water damage, fire damage, roof claims), and added proper LocalBusiness + Service schema throughout.
What Changed
Dedicated pages for hail damage, water damage, fire damage, and roof claims — each targeting specific search intent and claim vocabulary.
City and region pages for the Arizona markets CSA serves. Each with localized content and schema, not boilerplate with the city name swapped.
LocalBusiness, Service, and FAQPage schema added. Google can now correctly categorize what CSA does and where they do it.
Google Search Console verified and sitemap submitted on go-live day. GA4 configured and confirming data from first session.
Static HTML, edge CDN, automatic HTTPS, and sub-100ms TTFB. The site loads fast from anywhere in the US.
Three utility pages (404, privacy, terms) excluded from sitemap. Every content page is crawlable and canonically addressed.
CLATUS Integration
CSA uses CLATUS — our in-house claims tracking application built for public adjusters. CLATUS pulls deal data from Pipedrive, tracks claim status through the adjuster workflow, and surfaces the right information to the team at the right stage.
The website is the front door. CLATUS is the back office. Together they cover the full lifecycle: prospect finds the site through search, submits a contact form, and the claim is tracked from intake through settlement.
This kind of systems thinking — not just "build a website" but "build the website that feeds the workflow" — is what separates a marketing asset from a growth system.
Results
Takeaways
Insurance adjusting is a service where the sales cycle runs long and the paperwork runs deep. A website that captures leads is the starting point — but the value compound when that site feeds a real workflow tool, not just a shared inbox.
CSA's setup is the model: Astro site for visibility and credibility, CLATUS for operational tracking, Pipedrive for CRM. Each layer does one job well and hands off to the next. That's the full system.
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