AI Voice Agents
AI voice workflows with clear human escalation.
We build AI voice agents on Vapi and SignalWire that follow approved call flows, collect and qualify details, use supported booking and CRM actions, and escalate uncertainty or sensitive calls to a person.
Sales On Demand builds AI voice agents for small businesses. A project can include inbound answering, approved qualification, supported booking, CRM logging, language handling, outbound workflows with appropriate legal review, and human escalation. The providers, capacity, call rules, and fallbacks are defined and tested for the business.
How much does an AI voice agent cost?
Cost depends on call volume and duration, providers, voice and model choices, telephony, integrations, languages, testing, and management. Our quote separates implementation from third-party platform and usage charges. Full breakdown: how much an AI voice agent costs.
How does an AI voice agent qualify leads?
The agent runs a custom script — name, contact info, service need, timeline, budget — scores the lead, then either books the appointment live or routes the contact to your team with a note. See how an AI voice agent qualifies leads and why speed to lead is the whole point — Harvard Business Review's research on lead response time found firms that contact a lead within an hour are far likelier to qualify it.
Is an AI voice agent better than hiring an SDR or call center?
It depends on volume and the work. An agent doesn't sleep, doesn't churn, and costs a fraction of a salary — but a human still closes complex deals better. We help you draw that line: AI voice agent vs hiring an SDR and AI voice agent vs a call center. Comparing tools? See the best AI voice agent for local service businesses in 2026.
Will an AI receptionist annoy my customers?
Done badly, yes. We tune voice, cadence, scope, and escalation per client, then test common and failure scenarios: will an AI receptionist annoy my customers. Outbound calling requires legal review of consent, disclosures, recording, hours, opt-out handling, and suppression rules. The FTC's Do Not Call resources are a starting point, not a substitute for counsel.
Use cases
Four workflows an agent can support.
Use automation for defined, repeatable work and keep a person responsible for exceptions, sensitive calls, and failed actions.
Inbound lead qualification
The agent follows an approved intake flow, collects required details, and routes or books through supported integrations. Capacity and fallback behavior depend on the configured providers.
Outbound reactivation
Got a list of old leads that went cold? We build agents that dial them systematically, introduce your offer, and warm them back up for a human follow-up. Works for any business with a lead list that's gone quiet.
Appointment booking + reminders
The agent books to your GHL calendar in real time during the call — no transfer, no callback, no "we'll send you a link." Pre-appointment reminder calls are automated on the same system.
After-hours coverage
Most local service businesses lose leads between 6pm and 9am. An after-hours agent handles those calls exactly like a daytime agent: qualify, book, CRM — with a note flagging it as after-hours so your team has context in the morning.
The stack
Purpose-built voice infrastructure.
LLM orchestration, TTS/STT, conversation management
Best-in-class latency for conversational voice. Sub-1s response times.
Voice infrastructure, phone number management, PSTN routing
Carrier-grade reliability. We use it where Twilio-based infrastructure adds cost or latency.
CRM, calendar, contact management, pipeline routing
Every call outcome writes directly to GHL — contact created, pipeline stage set, appointment booked.
Real-time routing, escalation triggers, team notifications
When the agent flags a call for escalation or a hot lead, your team knows in seconds via SMS or Slack.
Live deployments
11 agents live for clients across industries.
We've deployed 11 agents for clients across industries — each custom-trained on their business, not a template. Same infrastructure, completely different configuration for every client.
Every agent is built from scratch: the questions it asks, the objections it handles, how it routes qualified vs. unqualified leads, and the CRM workflows it triggers. They share infrastructure but nothing else.
What each agent covers
- Custom qualification script for your specific offer
- Inbound + outbound configurations available
- Direct calendar booking during the call
- CRM contact creation + pipeline routing
- Escalation triggers for hot leads or upset callers
- After-hours coverage, same as daytime
Bilingual
English and Spanish. Built in, not bolted on.
We build bilingual agents that detect language from the caller's first sentence and respond in kind — no menu prompt, no "press 2 for Spanish." The conversation flows in the language the caller is most comfortable in.
Spanish-language support isn't an add-on. It's standard configuration for any client serving a bilingual market. If your customers speak Spanish and you're not serving them in it, you're losing business to someone who is.
FAQ
Common questions
Does it sound like a robot? +
Do you train the agent specifically for my business? +
Can it do outbound calling — and what about FCC compliance? +
What if the agent can't answer a question? +
How much does it cost per call? +
Hear the agent on a strategy call.
There is no public phone demo on this page. Book a 30-minute call and we will play a live agent built for a business like yours.